निवारणNivaran
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A LITTLE HELP. A WAY FORWARD.

Your grievance,
in your own words.

You shouldn’t need to know the right words to be heard. Tell Nivaran what happened. We’ll help you turn it into a clear complaint, one step at a time.

See how it works

Your words. Your review. Your final say.

A conversation in the language you call your own.

हिन्दीEnglishHinglishHindi, English,
ya a little of both.
MEET YOUR GRIEVANCE ASSISTANT

Let’s start with
what happened.

No formal language needed.

Try a sample complaint

A glimpse of Nivaran · prototype with sample data

Understands your words
Facts you confirm
Drafts stay on your phone
Hindi, English or mixed
A PF transfer case, end to end

Seamless Governance
Stronger Communities

The app

Three screens, recorded as they run

No mock-ups. These loops are the Android app recorded on a phone, walking through the one story the prototype covers: a rejected PF transfer.

Home

Say it once, in your own words

Tap the orb and talk, or type. Nivaran pulls out the facts, shows them for you to confirm, and asks only for what it still needs.

Chats

Every case in one place

Each chat becomes a case with its conversation, the documents you attached and a draft you review before it goes anywhere. All of it stays on the phone.

Profile

Your language, your device

Switch between Hinglish and English any time. Voice runs on a shared demo code; typing needs nothing. Drafts never leave the phone unless you send them.

Sample case

Turn a rejected transfer into a clear next step.

Explain the issue, check the evidence, and prepare a draft you control.

Sample case · typed chat

Mera PF transfer reject ho gaya

Noted. A few quick questions.

One question

Were you transferring PF or withdrawing money?

Transfer PFWithdraw PF

Tell your story

Type or talk in Hindi, English or a mix. Nivaran asks one question at a time and never hands you a form.

Two sample documents · fixtures

  • Claim statusrejectedRejection printoutProposed
  • Printout dated15 April 2025Rejection printoutProposed
  • Exit date31 March 2025Relieving letterProposed

Check the facts

Attach the sample relieving letter and rejection printout. Every fact it reads stays a proposal until you confirm it.

Review · PF transfer issue

To: Employees’ Provident Fund Organisation (EPFO)

Subject: Request for examination of PF transfer difficulty

Transfer claim status supplied by me: rejected.

The employment exit date needs verification; I have not confirmed an exact date.

1 open pointSave reviewed draft

Review your draft

The complaint is written only from confirmed facts. Open points stay listed, and the prototype never sends anything.

How it works

From your story to a draft you review.

Four steps, and the citizen holds the pen at each one.

  1. 01

    Explain

    Say what happened in your own words, typed or spoken, in Hindi, English or a mix.

  2. 02

    Attach sample documents

    The relieving letter and the rejection printout get a real reading. Dates and wording come from them.

  3. 03

    Confirm facts

    Everything Nivaran reads or hears is a proposal until you tap Confirm. A spoken yes confirms nothing.

  4. 04

    Review draft

    Read the complaint, fix a section, and save the reviewed version. It stays on your phone.

Why Nivaran

Scattered details, or one preparation you can review.

A rejected PF transfer arrives as a printout, a relieving letter, half-remembered dates and a portal that wants categories first. Nivaran turns that into one organised preparation, with you confirming every fact before it lands in the draft.

Scattered details

  • Dates and wording spread across letters, screenshots and memory
  • A portal that asks for categories before it asks what happened
  • A complaint written from guesses, in language you did not choose
  • No record of what was checked and what is still open

With Nivaran

  • One conversation, Hindi, English or mixed, one question at a time
  • Sample documents read for their dates and wording, shown as proposals
  • A draft built only from facts you confirmed, always yours to edit
  • Open points listed plainly, and the reviewed version saved on your phone

Confirmed by you

  • Service: PF transfer
  • Claim status: rejected
  • Printout dated 15 April 2025

Exit date Documents disagree

Draft

Transfer claim status supplied by me: rejected.

The rejection printout is dated 15 April 2025.

The employment exit date needs verification; I have not confirmed an exact date.

Your final say

Your facts. Your final say.

Nivaran proposes; you decide. Confirmed facts feed the draft. Anything unresolved, like an exit date the documents disagree on, is marked for verification instead of guessed. The prototype prepares; it never submits.

Drafts stay on the phone. Nothing leaves it unless you send it yourself.

Your problem deserves to be heard.

Prepare the grievance from your facts, in your words.